• Creating a NY return label

  ![Step 6](htFew readers

• General Order Inquires

  I am missing some items/ Where are my other items from this order? As of now the items uploaded is what we have received to be processed. When the rest of your order arrive we will be sure to assign it an order number and upload it. Why is my order being weighed separately? To avoid confusion, all orders received are assigned an order number per package. If ever you would like to have your items weighed and shipped together, we have this option available under, "Let Us Order FFew readers

• Cancelling Prime

  There's a Message Shortcut available to send to cx> How do I Cancel Prime? To cancel prime, members will need to go to the prime page (shopxc.com/prime). From the Prime Membership screen, there is a red print in the center of the page that says " Cancel Your Plan". Click there for a cancellation.Few readers

• Declining Cards

  In the Macros there are 2 type of card declines; either the browser cache needs clear or it is a bank issue. Use whichever one is suitable. My card declined for payment/>an error occurred while processing your payment< You will either need to contact your bank to approve the U.S. online payment or try using a different card. I called the bank but my card is still decined/ process later error We have processed many orders, one having the same error but many that did not. The issue was aFew readers

• Clearing Cache

  There is a Message Shortcut for clearing cache> How to clear browser? [feel free to edit if necessary] There are a few reasons you will need to clear the browsing history's cache, such as: When a card is not able to be verified. Not being able to view order numbers or when they disappear. When the shipment date for an order is missing. Unable to view new account information. This tend to occur after an update is made to the website. Suggest using Google ChroFew readers